/* Layout: harbour-office work desk. Sticky top bar + KPI strip, tabbed work areas, lead drawer on the right (full sheet on phones). */
:root {
  --bg: #F7F8FA; --surface: #FFFFFF; --sunk: #F0F2F5; --ink: #1B2230; --muted: #6B7485; --line: #E7EAEE;
  --navy: #1B2230; --navy-ink: #FFFFFF; --signal: #D3242C; --ok: #1D7A4E; --ok-bg: #E2F3EA; --warn: #9A5B00; --warn-bg: #FBEFD9;
  --crit: #B4232A; --crit-bg: #FBE4E5; --info: #2A4BA8; --info-bg: #E5EBFA; --warm: #B25A00; --focus: #2A4BA8;
  --f-display: "Barlow Condensed", "Arial Narrow", "Roboto Condensed", sans-serif;
  --f-body: "IBM Plex Sans", "Segoe UI", system-ui, sans-serif;
  --f-mono: "IBM Plex Mono", ui-monospace, "SFMono-Regular", Menlo, monospace;
  color-scheme: light;
}
* { box-sizing: border-box }
html, body { background: var(--bg); color: var(--ink) }
body { font: 14px/1.45 var(--f-body); margin: 0 }
button, input, select, textarea { font: inherit; color: inherit }
a { color: var(--info) }
:focus-visible { outline: 2px solid var(--focus); outline-offset: 2px }
.mono { font-family: var(--f-mono); font-variant-numeric: tabular-nums }

.top { position: sticky; top: env(safe-area-inset-top, 0px); z-index: 20; background: var(--navy); color: var(--navy-ink); padding-inline: 16px; padding-block: 10px }
.top-in { max-width: 1280px; margin: 0 auto; display: flex; flex-wrap: wrap; align-items: center; gap: 10px 18px }
.brand { font-family: var(--f-display); font-weight: 700; font-size: 22px; letter-spacing: .04em; text-transform: uppercase; line-height: 1 }
.brand small { display: block; font-family: var(--f-body); font-weight: 500; font-size: 11px; letter-spacing: .08em; opacity: .8; margin-top: 3px }
.sync { display: flex; align-items: center; gap: 8px; font-size: 12px; opacity: .92 }
.dot { width: 8px; height: 8px; border-radius: 50%; background: currentColor; display: inline-block }
.dot.ok { color: #5BD39A } .dot.stale { color: #F6B24A } .dot.err { color: #FF7A7F }
.spacer { flex: 1 }
.me { display: flex; align-items: center; gap: 6px; font-size: 12px }
.me[hidden] { display: none }
.me input { width: 120px; background: transparent; border: 1px solid currentColor; border-radius: 6px; padding: 4px 8px; color: inherit }
.top a { color: inherit; font-size: 12px }

main { max-width: 1280px; margin: 0 auto; padding-inline: 16px; padding-block: 16px 48px; display: grid; gap: 16px }
.banner { border: 1px solid var(--line); border-left: 4px solid var(--warn); background: var(--surface); padding: 10px 14px; border-radius: 6px; display: flex; gap: 12px; align-items: center; flex-wrap: wrap }
.banner.crit { border-left-color: var(--crit) } .banner.info { border-left-color: var(--info) }

.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(118px, 1fr)); gap: 10px }
.kpi { background: var(--surface); border: 1px solid var(--line); border-radius: 8px; padding: 10px 12px; display: grid; gap: 2px; text-align: left; cursor: pointer }
.kpi:hover { border-color: var(--navy) }
.kpi b { font-family: var(--f-display); font-weight: 600; font-size: 34px; line-height: 1; font-variant-numeric: tabular-nums }
.kpi span { font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted) }
.kpi.hot b { color: var(--signal) } .kpi.good b { color: var(--ok) }

.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); overflow-x: auto }
.tab { background: none; border: 0; border-bottom: 3px solid transparent; padding: 8px 12px; font-family: var(--f-display); font-size: 17px; font-weight: 600; letter-spacing: .03em; text-transform: uppercase; color: var(--muted); cursor: pointer; white-space: nowrap }
.tab[aria-selected="true"] { color: var(--ink); border-bottom-color: var(--signal) }
.tab .n { font-family: var(--f-mono); font-size: 12px; margin-left: 4px; color: var(--muted) }

section.panel { display: grid; gap: 14px }
h2 { font-family: var(--f-display); font-weight: 600; font-size: 19px; letter-spacing: .03em; text-transform: uppercase; margin: 0; text-wrap: balance }
.h2row { display: flex; align-items: baseline; gap: 10px; flex-wrap: wrap }
.h2row .hint { color: var(--muted); font-size: 12px }

.list { display: grid; gap: 8px }
.row { background: var(--surface); border: 1px solid var(--line); border-radius: 8px; padding: 10px 12px; display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px 14px; align-items: center; position: relative }
.row.pending { border-style: dashed }
.row .stripe { position: absolute; left: 0; top: 8px; bottom: 8px; width: 3px; border-radius: 2px; background: transparent }
.row.overdue .stripe { background: var(--crit) } .row.due .stripe { background: var(--warn) } .row.hotlead .stripe { background: var(--ok) }
.who { min-width: 0; display: grid; gap: 3px; cursor: pointer }
.who .name { font-weight: 600; overflow-wrap: anywhere }
.who .meta { color: var(--muted); font-size: 12px; display: flex; flex-wrap: wrap; gap: 4px 10px; align-items: center }
.acts { display: flex; flex-wrap: wrap; gap: 6px; justify-content: flex-end }

.chip { display: inline-flex; align-items: center; gap: 4px; font-size: 11px; font-weight: 500; padding: 1px 7px; border-radius: 999px; background: var(--sunk); color: var(--muted); white-space: nowrap }
.chip.tier-A { background: var(--ok-bg); color: var(--ok) } .chip.tier-B { background: var(--info-bg); color: var(--info) } .chip.tier-C { background: var(--sunk); color: var(--muted) }
.chip.warm { background: var(--warn-bg); color: var(--warm) } .chip.yalume { background: var(--crit-bg); color: var(--signal); font-weight: 600 }
.st { font-size: 11px; font-weight: 600; padding: 1px 8px; border-radius: 4px; border: 1px solid var(--line); white-space: nowrap }
.st-New { color: var(--muted) } .st-Contacted { color: var(--info); border-color: var(--info) } .st-Replied, .st-Interested { color: var(--ok); border-color: var(--ok); background: var(--ok-bg) }
.st-Quote { color: var(--warm); border-color: var(--warm) } .st-Customer { color: var(--navy-ink); background: var(--ok); border-color: var(--ok) } .st-closed { color: var(--muted); text-decoration: line-through }

.btn { border: 1px solid var(--line); background: var(--surface); border-radius: 6px; padding: 5px 10px; font-size: 12px; font-weight: 500; cursor: pointer; text-decoration: none; color: var(--ink); display: inline-flex; align-items: center; gap: 5px; white-space: nowrap }
.btn:hover { border-color: var(--navy) }
.btn.primary { background: var(--navy); color: var(--navy-ink); border-color: var(--navy) }
.btn.wa { border-color: var(--ok); color: var(--ok) }
.btn.ghost { border-color: transparent; background: transparent }
.btn.danger { color: var(--crit); border-color: var(--crit) }
.btn:disabled { opacity: .5; cursor: default }

.filters { display: flex; flex-wrap: wrap; gap: 8px; align-items: center }
.filters input, .filters select { background: var(--surface); border: 1px solid var(--line); border-radius: 6px; padding: 6px 8px; min-width: 0 }
.filters input[type=search] { flex: 1 1 220px }

.funnel { display: grid; gap: 6px; background: var(--surface); border: 1px solid var(--line); border-radius: 8px; padding: 12px }
.fbar { display: grid; grid-template-columns: 150px minmax(0, 1fr) 48px; gap: 10px; align-items: center; font-size: 12px; cursor: pointer; background: none; border: 0; padding: 0; text-align: left }
.fbar .track { height: 12px; background: var(--sunk); border-radius: 3px; overflow: hidden }
.fbar .track { display: block } .fbar .fill { display: block; height: 100%; background: var(--navy); border-radius: 3px }
.fbar.sel .fill { background: var(--signal) }
.fbar .v { font-family: var(--f-mono); text-align: right }

.tablewrap { overflow-x: auto; background: var(--surface); border: 1px solid var(--line); border-radius: 8px }
table { border-collapse: collapse; width: 100%; font-size: 13px }
th, td { text-align: left; padding: 7px 10px; border-bottom: 1px solid var(--line); vertical-align: top }
th { font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); font-weight: 600; white-space: nowrap; cursor: pointer; position: sticky; top: 0; background: var(--surface) }
tbody tr { cursor: pointer } tbody tr:hover { background: var(--sunk) }
td.num { font-family: var(--f-mono); text-align: right }
.pager { display: flex; gap: 8px; align-items: center; justify-content: flex-end; font-size: 12px; color: var(--muted) }

.log { display: grid; gap: 0; background: var(--surface); border: 1px solid var(--line); border-radius: 8px }
.log div { display: grid; grid-template-columns: 110px 130px minmax(0, 1fr); gap: 10px; padding: 7px 12px; border-bottom: 1px solid var(--line); font-size: 12px }
.log div:last-child { border-bottom: 0 }
.log .t { color: var(--muted); font-family: var(--f-mono) }
.log .a { font-weight: 600 }
.log .d { overflow-wrap: anywhere }
.rules { display: grid; grid-template-columns: minmax(140px, 220px) minmax(0, 1fr); background: var(--surface); border: 1px solid var(--line); border-radius: 8px }
.rules > * { padding: 8px 12px; border-bottom: 1px solid var(--line); overflow-wrap: anywhere }
.rules dt { font-family: var(--f-mono); font-size: 12px; color: var(--muted) }
.rules dd { margin: 0 }

.empty { background: var(--surface); border: 1px dashed var(--line); border-radius: 8px; padding: 22px; color: var(--muted); text-align: center }

/* drawer */
.scrim { position: fixed; inset: 0; background: rgba(8, 12, 24, .38); z-index: 30 }
.drawer { position: fixed; top: 0; right: 0; bottom: 0; width: min(520px, 100%); background: var(--surface); border-left: 1px solid var(--line); z-index: 31; overflow-y: auto; padding-inline: 18px; padding-block: calc(env(safe-area-inset-top, 0px) + 14px) calc(env(safe-area-inset-bottom, 0px) + 28px); display: grid; gap: 14px; align-content: start }
.dhead { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px; align-items: start }
.dhead h3 { font-family: var(--f-display); font-size: 26px; font-weight: 700; margin: 0; line-height: 1.05; overflow-wrap: anywhere }
.dsec { display: grid; gap: 8px; border-top: 1px solid var(--line); padding-top: 12px }
.dsec h4 { margin: 0; font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted) }
.kv { display: grid; grid-template-columns: 110px minmax(0, 1fr) auto; gap: 6px 10px; align-items: center; font-size: 13px }
.kv .k { color: var(--muted); font-size: 12px }
.kv .v { overflow-wrap: anywhere }
.statusgrid { display: flex; flex-wrap: wrap; gap: 6px }
.statusgrid .btn[aria-pressed="true"] { background: var(--navy); color: var(--navy-ink); border-color: var(--navy) }
textarea, .field { width: 100%; background: var(--bg); border: 1px solid var(--line); border-radius: 6px; padding: 8px; min-height: 64px; resize: vertical }
.field { min-height: 0 }
.msg { background: var(--bg); border: 1px solid var(--line); border-radius: 6px; padding: 8px 10px; white-space: pre-wrap; font-size: 13px; max-height: 220px; overflow-y: auto }
.inline { display: flex; gap: 6px; flex-wrap: wrap; align-items: center }
.toast { position: fixed; left: 50%; transform: translateX(-50%); bottom: calc(env(safe-area-inset-bottom, 0px) + 18px); background: var(--ink); color: var(--bg); padding: 8px 14px; border-radius: 6px; font-size: 13px; z-index: 40; max-width: calc(100% - 32px) }
.queue { font-size: 12px; color: var(--muted) }
.foot { display: flex; gap: 6px; justify-content: center; padding-top: 8px }
.auto { background: var(--ok-bg); color: var(--ok); border: 1px solid var(--line); border-radius: 8px; padding: 10px 14px; font-size: 13px; display: flex; flex-wrap: wrap; gap: 4px 16px; align-items: center }
.auto b { font-family: var(--f-mono); font-weight: 500 }
.toast button { background: none; border: 1px solid currentColor; color: inherit; border-radius: 4px; margin-left: 10px; padding: 1px 8px; cursor: pointer; font-weight: 600 }
.mon-sum { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 8px }
.seg { display: flex; flex-wrap: wrap; gap: 6px }
#langSwitch { flex-wrap: nowrap; margin-left: 8px }
#langSwitch .btn { background: transparent; color: #fff; border-color: rgba(255,255,255,.45); padding: 3px 10px }
#langSwitch .btn[aria-pressed="true"] { background: #fff; color: var(--navy); border-color: #fff; font-weight: 700 }
html[lang="zh-CN"] body { font-family: system-ui, -apple-system, "PingFang SC", "Microsoft YaHei", "Noto Sans CJK SC", "Noto Sans SC", sans-serif }
html[lang="zh-CN"] .tab, html[lang="zh-CN"] .kpi span, html[lang="zh-CN"] h2 { letter-spacing: 0; text-transform: none }
.seg .btn[aria-pressed="true"] { background: var(--navy); color: var(--navy-ink); border-color: var(--navy) }
.mrow { background: var(--surface); border: 1px solid var(--line); border-radius: 8px; padding: 9px 12px; display: grid; grid-template-columns: 22px minmax(0, 1fr) 140px 150px minmax(0, 330px); gap: 6px 14px; align-items: center; position: relative }
.mrow.pending { border-style: dashed }
.mrow .stripe { position: absolute; left: 0; top: 8px; bottom: 8px; width: 3px; border-radius: 2px }
.mrow.overdue .stripe { background: var(--crit) } .mrow.due .stripe { background: var(--warn) } .mrow.final .stripe { background: var(--muted) }
.mrow .c2 { font-size: 12px; color: var(--muted); display: grid; gap: 2px }
.mrow .c2 b { color: var(--ink); font-weight: 600; font-size: 13px }
.dots { letter-spacing: 2px; font-size: 12px; color: var(--navy) }
.badge { font-size: 11px; font-weight: 600; padding: 1px 7px; border-radius: 4px; white-space: nowrap }
.badge.overdue { background: var(--crit-bg); color: var(--crit) } .badge.due { background: var(--warn-bg); color: var(--warn) } .badge.wait { background: var(--sunk); color: var(--muted) } .badge.final { background: var(--sunk); color: var(--muted); font-style: italic }
.bulk { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; background: var(--surface); border: 1px solid var(--line); border-radius: 8px; padding: 8px 12px; position: sticky; top: 64px; z-index: 5 }
.run { background: var(--surface); border: 2px solid var(--ok); border-radius: 10px; padding: 14px; display: grid; gap: 10px }
.run h3 { margin: 0; font-family: var(--f-display); font-size: 24px }
.run .msg { max-height: 120px }
kbd { font-family: var(--f-mono); font-size: 11px; border: 1px solid var(--line); border-radius: 3px; padding: 0 4px; background: var(--sunk) }

@media (max-width: 640px) {
  .row { grid-template-columns: minmax(0, 1fr) }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px } .tab { font-size: 15px; padding: 8px 8px } .kpi { padding: 8px } .kpi b { font-size: 24px } .kpi span { font-size: 10px }
  .mrow { grid-template-columns: 22px minmax(0, 1fr) } .mrow > .c2, .mrow > .acts { grid-column: 2 } .bulk { top: 0; position: static }
  .acts { justify-content: flex-start }
  .fbar { grid-template-columns: 110px minmax(0, 1fr) 40px }
  .log div { grid-template-columns: minmax(0, 1fr); gap: 2px }
  .rules { grid-template-columns: minmax(0, 1fr) }
  .kv { grid-template-columns: 90px minmax(0, 1fr) }
  .kv .btn { grid-column: 2 }
}
@media (prefers-reduced-motion: no-preference) { .drawer { animation: slide .16s ease-out } @keyframes slide { from { transform: translateX(24px); opacity: .6 } } }

/* ---- v16: light only, calm, minimal ---- */
html, body { background: var(--bg); color: var(--ink) }
body { font: 15px/1.5 var(--f-body) }
.top { background: var(--surface); color: var(--ink); border-bottom: 1px solid var(--line); padding-block: 12px }
.brand { font-family: var(--f-body); font-weight: 600; font-size: 17px; letter-spacing: 0; text-transform: none }
.brand small { display: none }
.sync { color: var(--muted); font-size: 12px; opacity: 1 }
.top a { color: var(--muted) }
#langSwitch .btn { background: transparent; color: var(--muted); border-color: var(--line); padding: 3px 10px }
#langSwitch .btn[aria-pressed="true"] { background: var(--ink); color: #fff; border-color: var(--ink); font-weight: 500 }
main { gap: 20px; padding-block: 20px 56px }
.kpis { display: flex; flex-wrap: wrap; gap: 8px 36px }
.kpi { background: none; border: 0; border-radius: 0; padding: 0; gap: 0 }
.kpi:hover { border: 0 } .kpi:hover b { text-decoration: underline; text-underline-offset: 4px }
.kpi b { font-family: var(--f-body); font-weight: 600; font-size: 30px; letter-spacing: -.01em }
.kpi span { font-size: 12px; letter-spacing: 0; text-transform: none; color: var(--muted) }
.tabs { gap: 22px; border-bottom: 1px solid var(--line) }
.tab { font-family: var(--f-body); font-size: 14px; font-weight: 500; letter-spacing: 0; text-transform: none; padding: 10px 0; border-bottom-width: 2px }
.tab[aria-selected="true"] { color: var(--ink); border-bottom-color: var(--ink) }
.tab .n { font-family: var(--f-body); font-size: 11px; background: var(--sunk); border-radius: 999px; padding: 1px 7px; margin-left: 6px; color: var(--muted) }
h2 { font-family: var(--f-body); font-size: 16px; font-weight: 600; letter-spacing: 0; text-transform: none }
.h2row .hint { font-size: 13px }
section.panel { gap: 16px }
.list { gap: 0; background: var(--surface); border: 1px solid var(--line); border-radius: 12px; overflow: hidden }
.list .row, .list .mrow { border: 0; border-bottom: 1px solid var(--line); border-radius: 0; padding: 14px 16px; background: transparent }
.list .row:last-child, .list .mrow:last-child { border-bottom: 0 }
.row.pending, .mrow.pending { border-style: solid; background: var(--sunk) }
.stripe { width: 3px !important; top: 12px !important; bottom: 12px !important }
.who .name { font-size: 15px }
.chip { background: var(--sunk); font-weight: 400 }
.st { border: 0; background: var(--sunk); color: var(--muted); font-weight: 500; padding: 2px 8px; border-radius: 999px }
.st-Contacted { background: var(--info-bg); color: var(--info) } .st-Replied, .st-Interested { background: var(--ok-bg); color: var(--ok) }
.st-Customer { background: var(--ok); color: #fff } .st-Quote { background: var(--warn-bg); color: var(--warn) }
.btn { border-color: var(--line); background: var(--surface); border-radius: 8px; padding: 6px 12px; font-size: 13px }
.btn:hover { border-color: var(--muted) }
.btn.primary { background: var(--ink); color: #fff; border-color: var(--ink) }
.btn.wa { background: var(--ok-bg); border-color: transparent; color: var(--ok); font-weight: 500 }
.btn.ghost { color: var(--muted) }
.auto { background: none; border: 0; padding: 0; color: var(--muted); font-size: 13px; gap: 4px 20px }
.auto b { color: var(--ink); font-weight: 600 }
.bulk { background: var(--surface); border-radius: 10px }
.tablewrap { border-radius: 12px } th { background: var(--surface); font-size: 11px }
td, th { padding: 10px 14px }
.seg .btn[aria-pressed="true"] { background: var(--ink); color: #fff; border-color: var(--ink) }
.filters input, .filters select { border-radius: 8px; background: var(--surface) }
.banner { border-radius: 10px }
.foot { padding-top: 24px } .foot .btn { font-size: 12px }
.drawer { background: var(--surface) }
@media (max-width: 640px) { .kpis { gap: 8px 24px } .kpi b { font-size: 24px } .tabs { gap: 16px; overflow-x: auto } .list .row, .list .mrow { padding: 12px } }

/* v17: drawer/verify/results polish */
.kv > span:empty { display: none }
@media (max-width: 640px) {
  .kv { grid-template-columns: minmax(0, 1fr) auto; gap: 2px 10px }
  .kv .k { grid-column: 1 / -1; margin-top: 8px }
  .kv .v { grid-column: 1 }
  .kv .btn { grid-column: 2 }
  .drawer { padding-inline: 16px }
}
.empty { color: var(--muted); text-align: center; padding: 36px 16px; font-size: 14px }
.btn:focus-visible, .field:focus-visible, [data-tab]:focus-visible { outline: 2px solid #3B6FD4; outline-offset: 2px }
.muted, .k { color: #5B6475 }

/* v18: phone fit */
@media (max-width: 640px) {
  .kpis { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 6px }
  .kpi span { font-size: 11px }
  .tabs { gap: 12px } .tab { font-size: 14px }
  .sent th:nth-child(2), .sent td:nth-child(2) { display: none }
  .sent td.mono { font-size: 12px; white-space: normal }
}